C2 Tax & Payroll Associates
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    • New Client FAQs
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    • Portal >
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    • Contact Us
    • Business Hours
  • Request Appointment
    • Request Appointment
    • What do I Need For My Appointment? (PDF)
    • Cancellation Policy (PDF)
    • Scheduling FAQs
  • Our Office
    • Frankeberger Place
    • Welcome!
    • Tax Stop & Drop

New Client FAQs

Frequently Asked Questions - New Client
Q: Are you accepting new clients?
A: Yes, but space is limited. We encourage new clients to contact us early to reserve their spot.

Q: What is your fee for tax preparation?
A: Our base rate for individual returns is $225. While many tax returns fall within the base rate, the fee may be higher if your return is more complex.

Q: What payment methods do you accept?
A: Payment is due once your tax return has been completed. We gladly accept cash and checks as payment. Credit and debit cards are not accepted at this time.

Q: Do I need an appointment to have my taxes prepared?
A:Yes. New clients shouldn’t schedule an appointment for tax preparation until they have completed their Pre-Appointment Telephone Consultation.

Q: How do I schedule an appointment?
A: The quickest way to schedule your appointment is to use our online scheduling tool at https://www.c2taxpros.com/request-appointment.html.

Q: How far in advance should I book?
A: Appointments fill quickly, and space is limited, so we recommend scheduling once you receive all your tax documents.

Q: Do you have evening or weekend appointments?
A: We’re open most weekdays. We also offer evening and Saturday appointments. The office is closed every Thursday and Sunday.

Q: Do you offer in-person appointments?
A: Yes. You can schedule an appointment to meet with us in the office to go over your completed return. Please note: We do not prepare tax returns while you wait.

Q: How do I get my tax documents to you?
A: You can schedule an appointment to drop off your tax documents in person at our office. Our staff will be happy to assist you with the process.

Q: What should I bring as a new client?
A: In addition to all your tax related documents, please bring:
  • Copy of last year’s tax return
  • Copy of Driver’s License
  • Social Security cards for everyone on the return
  • Voided Check for Direct Deposit
We won’t start your tax return until we have all your documents.
​

We would like to welcome all our new clients to C2 Tax & Payroll Associates.
We look forward to working with you!

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© 2026 C2Tax & Payroll Associates. All Rights Reserved

  • Home
  • About Us
    • About Our Firm
    • Cathy's Profile
    • Carolann's Profile
  • Services
    • Tax Preparation
    • Payroll Processing
    • Quickbooks
  • New Clients
    • Introduction
    • Our Process
    • New Client Pricing
    • New Client FAQs
    • New Client Forms
  • Resources
    • Portal >
      • Client Portal
      • Guest Exchange
      • Portal Easy Access Guide
    • IRS Resources >
      • IRS Refund Status
      • IRS Direct Pay
      • IRS Identity Protection PIN
      • IRS Tax Transcripts
    • New This Year (OBBBA)
    • Tax Deadlines
    • Extensions
    • Email Passwords
  • CONTACT US
    • Contact Us
    • Business Hours
  • Request Appointment
    • Request Appointment
    • What do I Need For My Appointment? (PDF)
    • Cancellation Policy (PDF)
    • Scheduling FAQs
  • Our Office
    • Frankeberger Place
    • Welcome!
    • Tax Stop & Drop